Due to the flexible, squishy & stretchy nature of these products, it does mean they don’t last forever. It would be awesome if they did, but unfortunately they don't...
Depending on how they are used, they can last an hour, week or a year. All squishy and stretchy items are durable, but not indestructible. Squishies typically have a plug/join where they were filled. This is its most vulnerable spot, so if at all possible it is best to use this palm side in so the least amount of pressure is placed in the join. This will maximise its life.
If your squishy lover is ‘hard’ on squishies I highly recommend checking out our Jumbo Fabric Memory Foam Fidget – we had these custom made for us for just that purpose.
They are not recommended for children who may try to bite, chew or ingest the contents. Avoid aggressive or excessive squishing, stretching and contact with any sharp objects.
Please note a warranty is not provided unless product is faulty on first opening.
The contents are non-toxic however please seek medical advise if ingested. Not suitable for 3 years and under.
We aim to post all orders within 24 hours of receiving an order.
Standard Shipping Rate is $12.95 (3-5 business days)
Express Shipping Rate is $16.95 (1-2 business days)
Large or special items may incur additional postage & handling charges.
We ship to most destinations around the world. There are some set up for flat rate shipping.
Please note that charges do not include any duty/taxes charged by your country's port authorities (if applicable). You will be responsible for any charges they may add. We are unable to quote these as they vary from country to country, however will show up as a flat rate at checkout based on your location.
If your country isn't set up for flat rate shipping please email us a list of the products you are interested in and your shipping information /address to firstname.lastname@example.org and we can provide you with a quote.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.